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(CNN) -- Google opened an online music store and a free Web storage locker on Wednesday for listening to tracks from computers, tablets and phones, the company announced at a news conference in Los Angeles.
The music store sells songs and albums for prices comparable to iTunes and Amazon MP3, but Google's catalog is smaller. The storefront can be found in the Android Market, an application and website where Google smartphone users can download apps.
Songs purchased from the store are automatically uploaded to Google Music, a locker that can be accessed from an app coming to recent Android phones and tablets in the next few days, or from a website. They allow users to stream songs from their various devices.
The Google locker service launched to a small group in May, and it opened to everyone in the United States on Wednesday. Google Music is free for storing as many as 20,000 songs.
More than half of all smartphones sold worldwide in the last quarter run Google's Android software, according to market research firm Gartner. Google said more than 200 million devices have been activated.
But in the music download market, Apple is king, selling more than half of all U.S. downloads through its iTunes Store, analysts say.
Apple took steps to broaden its offering with the belated launch of iTunes Match on Monday. ITunes Match is similar to Google Music in that it allows customers to store their music catalogs, up to 25,000 songs, on Apple's servers and access them from their computers, iPhones and iPads. Match costs $25 per year.
"At Google, digital music has become fundamental to many things we care very much about," Jamie Rosenberg, Google's director of content for Android, said onstage at the news conference. "Other cloud music services think you have to pay to listen to the music you own. We don't."
ITunes Match has a technological leg up on Google because subscribers can upload their libraries much more quickly. That's thanks to Apple's deals with the music labels that allow it to provide customers with access to the high-quality versions of songs that iTunes sells. With Google Music or Amazon.com's Cloud Drive, users with a lot of music may have to wait several days for their entire catalogs to upload.
The iTunes Store has about 20 million songs, whereas Google has 8 million. Google has signed deals with three of the big four record labels. Warner Music Group, the third largest, whose musicians include Death Cab for Cutie, the Grateful Dead, Muse and T-Pain, is a holdout. Even without Warner, Google said it will add 5 million songs over the next several months.
Customers of T-Mobile USA's cellular network will be able to charge songs to their phone bills rather than setting up a Google account with a credit card.
After buying a song through Google Music, customers can share the track on the Google+ social network. Not surprisingly, Google Music will not integrate with Facebook Music, the aggregation service that launched recently from Google's social-network rival.
Google touted that, unlike other music stores, people who find songs through Google+ will be able to listen to each one in full for free one time before they buy. ITunes only provides 90-second previews. Google has also secured exclusive access to live records from popular bands including Coldplay and the Rolling Stones. Apple is still the only music-download store that has the Beatles.
Tech companies say Congress' anti-piracy bills are 'draconian' and 'deeply flawed.'
NEW YORK (CNNMoney) -- A proposed new bill intended to combat online piracy has sparked a giant backlash from big tech companies, including Google and Facebook, who say the proposals are far too strict and rife with unintended consequences.
The Stop Online Piracy Act (SOPA), which was introduced in the House of Representatives in late October, aims to crack down on copyright and trademark issues. Its targets include "rogue" foreign sites like torrent hub The Pirate Bay.
Protecting content is a worthy goal, but here's the flip side: Opponents say SOPA -- and a similar bill called the Protect IP Act that is making its way through the Senate -- effectively promotes censorship.
If SOPA passes, copyright holders would be able to complain to law enforcement officials and get websites shut down. The law would also force intermediaries like search engines and payment processors to withhold their services from targeted websites.
That would be quite a change from the 1998 Digital Millennium Copyright Act, which mandates that companies "act in good faith" to remove content that infringes on copyrights and other intellectual property laws.
Google (GOOG, Fortune 500) executive chairman Eric Schmidt called the bill "draconian" during a speech in Boston on Tuesday.
Google and other tech behemoths -- AOL (AOL), eBay (EBAY, Fortune 500), Facebook, LinkedIn (LNKD), Mozilla, Twitter, Yahoo (YHOO, Fortune 500) and Zynga -- also lodged a formal complaint on Tuesday in the form of a letter sent to key Senate and House lawmakers.
"We support the bills' stated goals," the letter reads. "Unfortunately, the bills as drafted would expose law-abiding U.S. Internet and technology companies to new uncertain liabilities [and] mandates that would require monitoring of web sites."
The companies are asking Congress to "consider more targeted ways to combat foreign 'rogue' websites."
SOPA's critics -- some of the Internet's most heavily trafficked sites -- launched an awareness campaign on Wednesday. Hundreds of sites adopted black "STOP CENSORSHIP" logos, including BoingBoing, Reddit and the Electronic Frontier Foundation.
One site tried to annoy consumers into action. Blogging site Tumblr blacked out words in its content feeds, and a message at the top of users' dashboards read: "Stop The Law That Will Censor The Internet!"
"Congress is holding hearings today and will soon pass a bill empowering corporations to censor the Internet unless you tell them no," Tumblr wrote in a post Wednesday, calling the bills "well-intentioned but deeply flawed."
Meanwhile, SOPA has drawn support from groups including the Motion Picture Association of America and the Recording Industry Association of America, which say that online piracy leads to job loss.
Proponents of the bill dismiss accusations of censorship.
The legislation would "[prevent] those who engage in criminal behavior from reaching directly into the U.S. market," Judiciary Committee Chairman Lamar Smith, who introduced the bill, said in a statement Wednesday. "We cannot continue a system that allows criminals to disregard our laws." 
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(CNN) -- Two weeks ago, Google published its much-anticipated Gmail app in the Apple app store.
It didn't work. So the company had to yank the app.
And now it's back again.
On Wednesday the Mountain View, California, company said it had "fixed the bug and notifications are now working, and the app is back in the App Store."
Google offered no new apology for the screw-up, and said the app would continue to improve:
"We're just getting started with the Gmail app for iOS and will be iterating rapidly to bring you more features, including all the ones listed above plus many more," Matthew Izatt, a product manager, wrote on Google's Gmail blog. "Based on your comments we have already improved our handling of image HTML messages - they are now sized to fit to the screen and you can pinch to zoom in. "
The company added:
"In the short time the app was public we received a lot of helpful feedback and feature requests."
On November 2, the company offered an apology to users, who complained the app didn't work.
"The iOS app we launched today contained a bug with notifications," the company wrote on Twitter. "We have pulled the app to fix the problem. Sorry we messed up."
The whole ordeal led at least one tech writer to lose his faith in the company's innovative potential.
"They release something, and I no longer have any faith that it's going to be any good," MG Siegler wrote on his personal Tumblr blog. "It's hard to get excited about a company like that. It's the same reason why it's hard to get excited when Microsoft and Yahoo release new things. The track record just isn't there any more. The faith is gone."
At least some initial feedback about the re-released app was positive.
"I really like it, the UI is great - don't know what all these people are complaining about," one person wrote on the app's page in iTunes Preview.
Overall, the app had a three-of-five-star rating on that page.
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Editor's note: Brenna Ehrlich and Andrea Bartz are the sarcastic brains behind humor blog and book "Stuff Hipsters Hate." Got a question about etiquette in the digital world? Contact them at netiquette@cnn.com.
(CNN) -- Going to see live music has always been wrought with frustrations -- and now, along with the ogre who appears in front of you as soon as the band takes the stage, mosh pits and the dreaded "all ages" show -- you've got smartphones. Yup, it's society's technological crack pipe, without which we'd all be fiending freaks, tapping vaguely at the air in agonizing fits of withdrawal.
Mobile phones can add flavor to a show when a band has gotten hip to technology -- for instance, jam band Umphrey's McGee regularly holds a "UMBowl" live show during which fans can do things such as text requests for songs. And bands such as Data Romance have started giving away free tunes via Bluetooth. But for the most part, a phone is about as welcome during a live show as this poor woman's failed Beyonce singalong.
Here are three instances in which you should put your smartphone on hold.
The unofficial photographer
Remember when folks used to raise their lighters aloft to show appreciation for the band busting their hearts to shreds up there on the hallowed stage? Well, now said lighters have been replaced by cell phones (and, in some horrifying cases, iPads.)
We understand the urge to take a quick snap of a show to prove that you were there -- all those "likes" and comments on Instagram are like the crack in the aforementioned crack pipe -- but must you hold your iPhone above your head the entire show, blindly shooting into the ether?
Unless you're super close to the lip of the stage (in which case you're blinding the poor theremin player with your insistent flash), those shots you keep pumping out can't be that good. And, more importantly, you're likely blocking someone's view. Even worse is if you're taking video rather than photos, steadily shooting for the entire 30-minute set. (And, really, when are you ever going to watch that tinny, bottom-of-a-well video?)
If you're so down to document your concert-going experience, might we suggest downloading video-sharing app Viddy rather than using your phone's native camera? Viddy only allows you to shoot for 15 seconds, which is just about the cut-off point where posterity-making becoming perturbing.
Bonus: A lot of bands use the platform and some, such as Panic! At The Disco, have held contests where they crowdsourced concert footage for music videos. Participate in one of those, and you can knock that "un" off of "official."
The ringer
We reaaaally shouldn't have to say this at this point, but when you're at a show, talking on the phone is not OK. Yeah, most concerts are so eardrum-bursting that you'll likely wreck your voice from all that singing along (or guttural screaming upon seeing your favorite musician gyrate his hips), but somehow that dude next to you yelling, "What?! Where are you? I'm to the left of the guy in the Easter hat who smells strongly of pot. To the LEFT!" cuts through all the clutter.
Instead of using the phone portion of your mobile (who does that, anyway?), just do what the teens do and stick to texting. There's tons of group-texting apps that allow you to chat with all of your concert-going friends at the same time -- Fast Society for Android and iOS was created for this very purpose. Go ahead and download FS so that no wo/man will be left behind -- or stuck behind the dude in the Easter hat. Sidenote: Take off hats at shows, especially if you are the aforementioned ogre.
The multitasker
Look at you there, checking your e-mail, reading your tweets, playing that next sick move on Words With Friends. Bam! You just answered a message on OkCupid. Zip! You just checked in on Foursquare! Boom! Yelped you some dinner plans. Um, did you fail to notice the band pouring their guts onto that there stage? Do they not amuse you?
Yeah, it's fine to whip out your smartphone on the elevator to avoid the oh-so-awkward glances of your fellow office drones, but you paid money to see a show and shouldn't you be watching ... well ... the show?
Seriously, cell phone junkies should be ejected from concert venues with the same savagery as that guy who reached out and tried to molest the drummer's head during soundcheck.
If you're looking for a more passive social music listening experience, why not save the $30 bucks you shelled out to see your favorite K-Pop band and stay home with Myxer Social Radio, a new Web platform/iOS app that merges Turntable.fm with Pandora. It's basically a musical chatroom that allows you to passively listen to a stream of music dictated by your tastes.
Oh, and while you're at, can we have that extra concert ticket?
Steven Chu will appear before the House Energy Committee on Thursday to discuss the Solyndra scandal.
NEW YORK (CNNMoney) -- Energy secretary Steven Chu is hitting back at criticism of a government loan program for renewable energy in the wake of the Solyndra scandal, saying the U.S. must "compete or accept defeat" in the clean tech race.
In remarks prepared for delivery before a Congressional committee on Thursday, Chu said the government should not waver in its support for clean energy despite potentially being on the hook for more than $500 million after Solyndra's bankruptcy.
"While we are disappointed in the outcome of this particular loan, we support Congress' mandate to finance the deployment of innovative technologies, and believe that our portfolio of loans does so responsibly," Chu said.
"In the coming decades, the clean energy sector is expected to grow by hundreds of billions of dollars. We are in a fierce global race to capture this market."
Solyndra was a California solar panel manufacturer that had received $535 million in federal loan guarantees before it was forced to halt operations and file for bankruptcy at the end of August, putting more than 1,000 employees out of work.
Before its failure, the company had been touted as an example of the benefits of creating green jobs by the Obama administration. But since then, it has become the center of congressional criticism and a probe by the FBI.
House Republicans are now investigating whether Solyndra received preferential treatment because one of its key investors was a fundraiser for President Barack Obama. Staff from the Department of Energy, Chu said, have "consistently cooperated" with this investigation, participating in interviews and providing thousands of pages of documents.
"As this extensive record has made clear, the loan guarantee to Solyndra was subject to proper, rigorous scrutiny and healthy debate during every phase of the process," Chu said.
Former Solyndra CEO Brian Harrison and fellow executive W.G. Stover were called before the House Subcommittee on Oversight and Investigations in September to testify on the case, maintaining that no wrongdoing took place at the company but repeatedly invoking their 5th amendment right not to answer questions.
Some American solar manufacturers have alleged that Chinese firms including Suntech (STP) and Yingli (YGE) are unfairly "dumping" their products at below market value, making it impossible for U.S. companies to compete. The Commerce Department said last week that it would launch an investigation of the issue.
Meanwhile, the December futures contract for West Texas Intermediate oil was up more then $3 a barrel to $102.53 in afternoon trading Wednesday. The last time oil broke the $100 mark was on July 26.
NEW YORK (CNNMoney) -- Millions of current and former Netflix customers woke up Wednesday to an e-mail about a class-action lawsuit involving the price of online DVD rentals.
It's legit, and it's the latest twist in a legal saga that started two years ago.
In May 2005, Wal-Mart and Netflix struck a pact: Wal-Mart would scrap its struggling DVDs-by-mail subscription service and instead encourage its customers to sign on with Netflix. In return, Netflix agreed to promote Wal-Mart's DVD sales business.
But in 2009, a group of Netflix subscribers banded together and filed a lawsuit charging the two companies with collusion. The gist of their complaint is that the two companies agreed to carve up the market and stay off each others' turf: DVD rentals for Netflix and DVD sales for Wal-Mart. The deal helped Netflix entrench itself as the market's dominant player and raise its subscription prices, the lawsuit alleges.
Last year, a California judge certified the lawsuit as a class action, bringing Netflix's entire subscriber base into the lawsuit. He has not yet ruled on the merits of the case.
Wal-Mart (WMT, Fortune 500) decided to take its chips off the table. It agreed earlier this year to settle the case, without admitting any fault. Netflix (NFLX) is continuing to fight and remains in litigation.
"We believe the lawsuit has no merit and we will continue to aggressively defend it," Netflix spokesman Steve Swasey told CNNMoney.
The Wal-Mart settlement class includes anyone in the U.S. or Puerto Rico who paid a Netflix subscription fee for DVD rentals from May 19, 2005, through September 2, 2011. More details on the lawsuit are available at www.OnlineDVDclass.com
Under the terms of the proposed settlement, Wal-Mart will pay $27.25 million in cash and gift cards -- but a good chunk of that money will go to the lawyers. Subscribers could take home mere pennies.
The legal team that brought the lawsuit is asking the court to award attorneys' fees of up to 25% of the settlement cash, totaling $6.8 million, plus other costs estimated at $1.7 million. The suit's lead plaintiffs -- the Netflix subscribers who brought the complaint -- would receive a proposed $5,000 each. The remaining money would be split up among those who fill out a claim form and put in for their share of the settlement.
That leaves an estimated $18 million or so to be divvied up over a class that could include millions of people. Netflix had nearly 24 million U.S. subscribers as of Sept. 30, the company said in its third-quarter earnings report. If even half of them were to file claims, each claimant would receive a payment of around $1.50.
Netflix subscribers have until Feb. 14 to file a claim if they wish to be included in the settlement. The judge overseeing the case will hold a hearing in March about the settlement's proposed terms, and will decide whether to uphold or reject the deal.
In an ironic twist, Netflix and Wal-Mart aren't so buddy-buddy these days. Last year, Wal-Mart launched a streaming movie service that takes direct aim at its former partner.
NEW YORK (CNNMoney) -- Shares of daily deals site Groupon closed at $26.11, roughly 31% above their initial offering price in the public debut of the stock on Friday.
Groupon (GRPN) had priced its initial public offering at $20 a share late Thursday, the last step on a rocky journey to its debut. Under the ticker GRPN, Groupon began trading Friday at about 10:45 a.m. ET on the Nasdaq stock exchange, and opened at $28, 40% above the target.
Raising $700 million for the company, Groupon's IPO was the second-biggest tech IPO in history, behind the $1.7 billion Google raised in 2004.
The stock ticked up as high as $31.14 before falling back to around $28 later in the morning. In mid-afternoon trading it remained in that range, at $28.29, and then slipped a bit just before the close.
Groupon ended the day with a valuation of more than $16 billion. At that price, the pioneering coupon company is worth more than many traditional retailers, including Whole Foods (WFM), Best Buy (BBY, Fortune 500) and Bed, Bath & Beyond (BBBY, Fortune 500).
Because of Groupon's recognizable name and cachet, some stock analysts had expected an even bigger rise at the open, particularly because a miniscule number of shares were being offered. At the last minute, Groupon's underwriters threw in an additional 5 million shares to make the offering 35 million shares.
That's still only around 6% of the company's outstanding shares -- a very small amount, given the public's interest in the company.
"I think 'highly disappointed' is the operative phrase," said David Menlow, president of IPOfinancial. "With such a limited number of shares offered in what could have been unlimited demand, I thought thought the markets should have responded better. Now that it didn't happen, it's causing people to take a second look at the company's fundamentals."
Those fundamentals aren't pretty: Since the moment Groupon filed its paperwork, it's been hit with criticism for unorthodox accounting measures, which led to several downward revisions of its financials.
Groupon's initial filing in June drew heavy scrutiny for the company's reliance on a nonstandard metric called "adjusted consolidated segment operating income." The unwieldy "ACSOI" stripped out Groupon's steep costs for marketing and acquiring new subscribers.
Under pressure from regulators, Groupon re-filed in August to instead use only standard accounting procedures. As a result, the operating profits that Groupon cited in its first filing became operating losses.
Then, in late September, Groupon revised its reported revenue to "correct for an error" -- namely, including in its revenue the cash it has to hand back to merchants for their share of the coupons Groupon sells. That effectively whacked Groupon's sales in half, to $688 million for the first half of 2011, down from the $1.5 billion it claimed previously.
Tech IPOs this year: Several other online companies have gone public in 2011 -- and while they've generally done well on their first trading days, their longer term performance is mixed.
In an ominous sign for Groupon, professional networking site LinkedIn's (LNKD) announced late Thursday that it would offer another $100 million in stock to raise even more money for the company following its May IPO.
Shares more than doubled after LinkedIn's IPO, even though the company turned only slight profits in 2010 and 2006, and has otherwise has been in the red every year since its 2003 inception. The stock is still trading well above its IPO price, but shares fell 7% Friday after it announced a $1.6 million loss for the third quarter.
Other tech IPOs posted gains on their first day and then fizzled. Internet radio service Pandora (P) performed well in its IPO, even though the unprofitable company had warned investors that it expected to continue losing money "through at least fiscal 2012." But shares are down more than 15% since its debut, and they're trading below the IPO price.
Shares of Demand Media (DMD), an online content creator that faced its own accounting smackdown, closed 33% higher on its first day. Those shares are now trading below $8, compared with the IPO price of $17.
Groupon's IPO could set the stage for Zynga -- the gaming company filed in June and is rumored to start trading this month -- and serve as an indicator of the overall IPO market.
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(CNN) -- With lessons learned from previous titles and a sense of finality to the franchise, "Uncharted 3: Drake's Deception" exceeds expectations with a wonderful storyline, dynamic action and witty dialogue from its characters.
The latest in the franchise from Naughty Dog, "Uncharted 3" returns to follow hero Nathan Drake on yet another historical adventure that promises fortune and glory but invariably involves a lot of danger. As in games past, Nathan is a treasure hunter who follows clues to find lost riches in far-off lands and gets help from other characters in his missions.
The game's storyline follows the path of "Seven Pillars of Wisdom," the T.E. Lawrence book that inspired the epic movie "Lawrence of Arabia." Amy Henning, the writer for the "Uncharted" series, pulls elements from Lawrence's book and weaves them into a stunning narrative about Nathan's search for a lost city called Iram of the Pillars.
Keith Guerrette, lead visual effects artist from Naughty Dog, said Henning really opened up the characters in the game and delves deeply into Nathan's past as well as his connections to his companions. While some of the story is told in flashbacks, it never feels disjointed or out of place and flows with the action in the game.
The pace, for the most part, is quick and occurs over several different types of environments. From a vast desert to historical chateaus, the scenes are beautifully rendered and help deepen the moment. There were a couple of missions that bogged down the story in places, but those were few and far between.
Many times, I felt like I was in an "Indiana Jones" movie. There were moments when the gameplay was very similar to what I've seen on the big screen. For example, one mission had me chasing after a caravan transporting my longtime friend, Victor Sullivan, through a narrow cavern in a scene that was reminiscent of "Raiders of the Lost Ark."
Like Dr. Jones, Nathan has to solve puzzles and use his journal to reference solutions. The puzzles were not extremely challenging once the clues in the journal were deciphered. There are other little touches that are Jones-esque, but they add to the story rather than taking away from it. The action is high adventure with a twist of humor and whimsy along the way.
The dialogue helps keep the mood light as character banter flows naturally and feels like what it is -- conversations between people who don't take themselves too seriously but have experienced life-changing events. There is humor, caring, concern and sarcasm that one would expect from longtime friends. It feels natural and gets the player emotionally involved.
"We've been building up to this one," Guerrette said. "We went in thinking, 'How can we take our tech and art and make them even better?' "
There are subtle effects in the environment, like shadows from a fire, ripples in water and disappearing footprints in sand. But the most dynamic action fills the screen during intense missions in which Nathan takes on his enemies while the background moves.
Much of Nathan's movement occurs along the sides and rooftops of buildings, like the "Assassin's Creed" games. That motion becomes more challenging when floors and walls are also moving around.
The game's combat has been fine-tuned but still seemed uneven at times. Guerrette said the development team worked hard to eliminate some of the cover problems that were evident in previous titles. Melee was improved (I enjoyed getting up close and personal with my enemies) and moving while firing is nearly mandatory.
Stealth has become a more effective tool in some missions. There was one mission, however, where I used stealth to eliminate all the bad guys and avoid raising the alarm -- only to discover two bandits guarding a door that I could not stealth kill. It was a little bit frustrating to work so hard on being stealthy when there was no way to avoid having to be obvious to advance.
Targeting specific areas on enemies also didn't seem to matter. There were times when I shot an enemy multiple times in the head before he would fall down. Yet it would take the same number of shots to an enemy's arm to get him to collapse.
Nathan can also throw back grenades that are tossed his way. The audio is funny, but the effects are devastating.
A split-screen co-op version (a fan request) offers a unique story with the chance to unlock multiplayer bonuses and skills. This version can be played either on or offline.
The multiplayer version also features improved cinematic techniques, boosters and the ability to upload great (or not-so-great) gameplay moments into social media platforms. A buddy system can be used for cooperative play in multiplayer mode, or you can go it alone during competitive play.
"Uncharted 3" is an outstanding adventure game that gives you a feature-film feeling. The environments are open and interactive. The story is unique and fresh. And the characters are portrayed in ways that make them feel real and emotional.
While developers wouldn't say if this was the final act for Nathan Drake, there are moments in the game that answer lingering questions from previous games. Those are the "aha" moments that put an extra shine on a wonderful game.
If this is the end, "Uncharted 3" provides a fitting conclusion with an immersive game that keeps players invested until the final treasure is obtained. Popcorn not included.
Shares of Ontario-based Research in Motion have plunged as investors worry about weak sales of BlackBerry phones and PlayBook tablets.
NEW YORK (CNNMoney) -- You don't win anything for fourth place. In the world of smartphones and tablets, investors seem increasingly nervous that BlackBerry maker Research in Motion will not make it to the medals podium.
Competition in the mobile device industry is brutal. Apple (AAPL, Fortune 500) and companies running on Google's (GOOG, Fortune 500) Android are winning the biggest raves from consumers and investors. Then there's Microsoft (MSFT, Fortune 500), which has hitched its operating system wagon to Nokia (NOK) on the hardware side.
That leaves RIM (RIMM) in an unenviable position. Its stock has plunged more than 67% this year. Notable missteps -- including a lengthy global service outage and delays with its newest PlayBook tablet -- are only making things worse.
But has the company been punished enough? At $19 a share, the stock is now trading around book value, which is what a company is worth when you subtract its liabilities from its assets. In theory, it's what a company is worth if it were to be liquidated.
Things aren't going great at RIM. But they're not that bad, right?
Well, let's just say that the RIM bears do have a strong case.
Analysts expect the company's per-share earnings to fall nearly 25% in the fiscal year ending this coming February and to be flat in fiscal 2013. Based on momentum, it won't be a surprise if analysts eventually trim their forecasts further and predict a profit decline for fiscal 2013.
Simply put, RIM needs a device or devices that can excite consumers. It can't just rely on its core "enterprise" market of big businesses. Yes, it still has an impressive list of about 70 million subscribers, but it is losing market share.
According to research and estimates from Canaccord Genuity analyst Michael Walkley in Minneapolis, RIM was second in global smartphone market share in 2008. With 16.2% of the customer base, RIM's piece of the pie was behind only Nokia's.
But by the end of next year, Walkley predicts that RIM's market share will have been nearly cut in half, falling to just 8.4%. That would leave RIM trailing new industry leader Samsung, as well as Apple, Nokia and HTC.
That's what scares investors. Even though RIM has actually been adding subscribers over the past few years, because the overall smartphone market has gotten bigger, it is losing share.
Tech stocks are valued on their growth versus their competitors. Treading water -- or worse -- against your rivals won't cut it.
"Tech stocks with poor fundamentals could stay cheap forever. It's hard for us to see how RIM can stay competitive against Apple and Android," Walkley said.
Shaw Wu, an analyst with Sterne, Agee and Leach in San Francisco, agreed. He pointed out that investors are looking at RIM's current troubles and are pricing in an increasingly bleak future.
Wu said the recent BlackBerry e-mail glitch may have been the last straw for some investors -- even though there is the promise of new phones coming soon, running on BBX, a combination of the BlackBerry operating system and the widely hyped QNX operating system.
"It's pretty sad what's happened. RIM still has a shot to turn it around," Wu said. "But the service outage did not help. It's unacceptable and they have nobody to blame but themselves."
So even though RIM still has much in its favor and is not on the precipice of imminent financial disaster, Wu said investors can't help wondering if RIM is even capable of regaining its former leadership role.
"RIM is not going to be losing money anytime soon, but people fear that may happen down the road. It's like what happened with Nokia. People once thought it could never lose money, and then it did," Wu said.
Still, RIM may have little downside left at this point. Alkesh Shah, an analyst with Evercore Partners in New York, said that the stock has probably bottomed in the near-term.
Shah maintains that RIM's $1.4 billion in cash and more than 10,000 patents should serve as a floor for the stock. That last point is key. Tech giants are engaging in a patent war and many once struggling companies have become attractive because of their intellectual property.
Google bought Motorola Mobility largely as a patent play. And on Thursday, mobile software company Openwave Systems announced a deal to license patents to Microsoft. Shares of Openwave (OPWV) rose nearly 10% Friday.
"Openwave is another reminder of the value of intellectual property," Shah said. On the flip side, he thinks that the patents merely protect RIM from further share declines.
"RIM still has significant challenges," he said. "It won't bounce anytime soon, since there is no catalyst until the phones on the next operating system comes out sometime in 2012."
Reader comment of the week .. and run, Mrs. Buzz, run! Lots of tweets this week about the craziness in Europe. Stocks moved up and down on the latest rumors, which were flying fast and furious from across the pond
My favorite comment came from a Twitter follower who goes by the name of @sharkridingbear on Twitter. He doesn't give his real name either, as he is signed up as "lloyd pancakes." And he has a link to a blog called Guynance.
I think I am developing a bit of a man crush on Ottawa native "lloyd," since his Twitter bio is hilarious too: "Just a guy with a crown that's riding a shark that's concurrently riding a bear explaining finance and talking Jays and Sens." The icon is a cartoon depicting this.
Anyway, he tweeted that "This market is like a craps table. It needs a big 'RISK ON' button that lets you win until Europe rolls a 7."
Nice one. I am a sucker for a good gambling analogy. But I think that Europe has crapped out several times already, and I'd be betting the "don't pass" line when it comes to Greece.
Finally, I'm off all next week. Mrs. Buzz is running the NYC Marathon Sunday. (Go Beth! So proud of you!) I figured next week would be a great time for a staycation as she recovers from the grueling 26.2 miles. The Buzz column (and tweets) will return on November 14.
I hope Greece and Italy are still around when I return.
The opinions expressed in this commentary are solely those of Paul R. La Monica. Other than Time Warner, the parent of CNNMoney, and Abbott Laboratories, La Monica does not own positions in any individual stocks.
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(CNN) -- Apple's voice assistant took an extended coffee break on Thursday.
Asked by the blog VentureBeat what she'd been doing during an apparent service outage, Siri, the voice-controlled "assistant" that's the standout feature of the new iPhone 4S, replied in a way that would raise any employer's eyebrows:
She just listed the names of a bunch of day spas.
"Siri where have you been all day?" the blogger asked. Her response: "I found 12 places matching 'All Day' ... 11 of them are not far from you."
Siri: Apple's new voice recognition Siri: Apple's new voice recognition 
Introducing Apple's iPhone 4S Well, at least she responded. For much of Thursday -- five hours, according to CNN's partner site Fortune -- Apple's voice-controlled assistant wasn't functioning at all for some people, apparently because of a server outage.
Siri needs to communicate with computers that are in the cloud to understand and process voice commands, leading observers to believe something went wrong with that system. Apple hasn't commented on the outage and did not immediately respond to CNN's request for information.
Many iPhone 4S users, when they asked Siri questions Thursday, reported being greeted with this: "Sorry, I'm having trouble connecting to the network."
That message came even when phones were connected to Wi-Fi or 3G networks, according to the reports, which surfaced on tech blogs and Twitter.
Some Siri users felt kind of lost without their personal assistant. That's pretty amazing when you consider that Siri is definitely a new hire. The iPhone 4S went on sale October 14. But some people already have come to depend on her in those three weeks.
"(I)t was awful. I had to use the annoying google app to find a jamba juice!!" the Twitter user @The_Beer_Baron_ wrote in response to a question from CNN about the outage.
"She's usually pretty reliable although sassy," that user said.
Tech writers debated which management style might be best for this errant helper.
Sarah Perez at TechCrunch thought it might be best to cut her some slack. Or maybe not.
"Granted, Siri is still a beta product -- and this is what happens to beta products -- but when Apple promotes Siri as one of the best and OMG-gotta-have-it new features of its latest device through its cloying new TV ads, it's worth noticing when the service doesn't quite deliver as promised," she wrote.
Others see her responsibilities -- namely answering her owner's questions, finding directions, calling people and looking up songs to play -- as unrealistic given Siri's job qualifications.
Maybe it's too much to think the servers that run Siri -- a complicated and fairly new technology that's been tried and failed before -- would always be up and running.
"Not only is AI still in its infancy -- a condition it's been in for more than half a century -- but it relies in its current incarnation on networks and servers whose unreliability you can bank on," Philip Elmer-DeWitt wrote on Fortune's Apple 2.0 blog.
"Good thing the iPhone still has a touchscreen."
Things may turn out OK though. So far, no one seems to want to fire Siri just yet.
Well, except maybe this Furby.
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(CNN) -- This week on the Tech Check podcast, Doug Gross, John Sutter and Stephanie Goldberg are surlier than usual, expanding the Tech Fail of the Week feature to engulf not one ... not two ... but three tech industry stalwarts.
We lead off with Apple and the battery-drain issue on the iPhone 4S (which, it turns out, is because of Apple's new operating system. To be sure, the phone is doing gangbuster sales and has plenty of fans. But this is the second time in a row early adopters of a new iPhone have had a glitch to deal with. "Death grip," anyone?
Google doesn't get off the hook either. We look at the long-awaited Gmail app for Apple mobile devices. It finally arrived, for an hour or so, then was promptly pulled because of a ton of bugs that made it essentially impossible to use. That was on the heels of Google changes, including a Reader redesign, that fell flat with some users.
Stephanie provides the week;s lone bright spot with our Reader Comments of the Week, reacting to news that your next phone might be as flexible as Laffy Taffy.
And holding down the traditional Tech Fail of the Week spot are the surprisingly large number of parents who, according to a recent survey, are helping their pre-teen kids lie to get onto Facebook.
To listen to Tech Check, click on the audio box to the left. To subscribe, you can add Tech Check to your RSS feed here. You can also listen, or subscribe, on iTunes. Roku owners can also find us in the CNN widget on the NewsCaster channel.
NEW YORK (CNNMoney) -- Daily deals site Groupon priced its initial public offering at $20 a share late Thursday, the last step on a rocky journey to its debut.
The move values Groupon at $13 billion, and will net the company around $700 million of much-needed working capital.
Groupon will start trading Friday on the Nasdaq, under the ticker GRPN.
Groupon's underwriters hiked its offering price at the last minute, selling the shares for more than the $16 to $18 target range they set earlier in the week. They also threw in another 5 million shares, up from the previous offering estimate of 30 million shares.
That flurry of interest from buyers was the latest twist in the roller-coaster-like IPO process that has enveloped one of the tech industry's most controversial ventures.
Since the moment Groupon filed its paperwork, it's been hit with criticism for unorthodox accounting measures, which led to several downward revisions of its financials.
Groupon's initial filing in June drew heavy scrutiny for the company's reliance on a nonstandard metric called "adjusted consolidated segment operating income." The unwieldy "ACSOI" stripped out Groupon's steep costs for marketing and acquiring new subscribers.
Under pressure from regulators, Groupon re-filed in August to instead use only standard accounting procedures. As a result, the operating profits that Groupon cited in its first filing became operating losses.
Then, in late September, Groupon revised its reported revenue to "correct for an error" -- namely, including in its revenue the cash it has to hand back to merchants for their share of the coupons Groupon sells. That effectively whacked Groupon's sales in half, to $688 million for the first half of 2011 from the $1.5 billion it claimed previously.
Tech IPOs this year: Several other online companies have gone public in 2011 -- and while they've generally done well on their first trading days, their longer term performance is mixed.
Professional networking site LinkedIn's (LNKD) shares more than doubled in its May IPO, even though the company turned only slight profits in 2010 and 2006, and has otherwise has been in the red every year since its 2003 inception. The stock is still trading well above its IPO price.
In August, LinkedIn announced it turned a profit on its first quarter as a public company. After the bell Thursday, the company reported third-quarter earnings of 6 cents a share, beating analyst estimates of breakeven.
Other tech IPOs posted gains on their first day and then fizzled. Internet radio service Pandora (P) performed well in its IPO, even though the unprofitable company had warned investors that it expected to continue losing money "through at least fiscal 2012." But shares are down more than 15% since its debut, and they're trading below the IPO price.
Shares of Demand Media (DMD), an online content creator that faced its own accounting smackdown, closed 33% higher on its first day. Those shares are now trading below $8, compared with the IPO price of $17.
Groupon's IPO could set the stage for Zynga -- the gaming company filed in June and is rumored to start trading this month -- and serve as an indicator of the overall IPO market.
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San Francisco (CNN) -- The three largest U.S. cellular carriers by subscribers sell the latest iPhone, and next week, eighth-place C Spire Wireless will join the group.
Some people were taken aback this week when C Spire, which only has stores in Mississippi, Southwest Alabama and Southwest Tennessee, announced that it will begin carrying the iPhone 4 and 4S on November 11.
Among those grumbling over the news were some of T-Mobile USA's 33.6 million subscribers. How, they asked, could a regional carrier get the coveted product before one of the big four?
C Spire's infrastructure is based on a cell standard used by Verizon Wireless and Sprint Nextel, which now both have the iPhone, but it is not common in other countries. C Spire, formerly Cellular South, has a deal with Verizon so that customers who travel outside of its Mississippi home base can still make calls.
Since C Spire's network uses the same underpinnings and antenna bands as Verizon, Apple did not have to make modifications to its phones beyond what it already did for Verizon when it launched there in February. An Apple spokeswoman confirmed that C Spire would begin selling the phone next week, but she did not respond to a question about whether the company needed to modify the hardware.
The iPhone 4S, Apple's newest gadget, uses a special antenna receiver from Qualcomm that works on typically incompatible networks. "IPhone 4S is now a world phone, so both GSM and CDMA customers can roam worldwide on GSM networks," Bob Mansfield, Apple's head of hardware engineering, says in a promotional video.
T-Mobile's network runs on the global standard called GSM. AT&T Mobility also uses GSM. That's what makes T-Mobile an attractive takeover target for AT&T, which plans to bolster its own network using T-Mobile cell towers, as long as the merger is approved. (C Spire, along with Sprint, are suing to block the acquisition, saying it will reduce competition.)
While AT&T and T-Mobile use the same basic network infrastructure, their cell signals operate on different antenna bands. That prevents T-Mobile from easily making iPhones run on its network.
When asked why C Spire got the iPhone before T-Mobile, Brad Duea, a T-Mobile senior vice-president, smiled, having likely fielded the question before.
"The iPhone already works with their bands," he said in an interview on Wednesday. "They didn't have to change anything."
Since the original iPhone came out in 2007, owners have been able to take the devices to T-Mobile, swap out a SIM card and use them on the network. But as Apple has added 3G and faster data speeds for AT&T, the unofficial T-Mobile iPhones -- more than a million in all, T-Mobile has said -- have not been able to exceed 2G speeds. AT&T's and T-Mobile's 3G and so-called 4G networks operate on different bands.
Another T-Mobile executive, Cole Brodman, recently addressed the issue publicly at a conference and in a letter to customers, though not in great deal. Executives say that, while they'd like to have the iPhone, Android is a fine alternative to the iPhone.
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(CNN) -- Apple has acknowledged a problem with battery life on the iPhone 4S and other devices running its new operating system. The company says a software update coming "in a few weeks" will address the problem.
The company previously had not publicly acknowledged complaints about battery life on the phone, which surfaced soon after it was released October 14 and continued to grow in the weeks since.
"A small number of customers have reported lower than expected battery life on iOS 5 devices," Apple said in a statement to AllThingsD, a part of the Wall Street Journal network. "We have found a few bugs that are affecting battery life and we will release a software update to address those in a few weeks."
Comments on a thread started October 15 in Apple's support forums to complain about battery life had grown to 217 pages by Thursday morning.
Introducing Apple's iPhone 4S Siri: Apple's new voice recognition Apple has declined to comment beyond its basic statement. Messages from CNN requesting information about the complaints were not returned.
The poorer-than-expected battery life has largely been attributed to location-based apps and other power-draining features of the iOS 5 system. Some users have reported improvements when they disable time-zone and GPS features, while others have said the improvements were minimal.
The apparent glitch is the second time in a row that a popular iPhone has experienced a highly publicized problem in its early days. And the responses, so far, have been similar.
The iPhone 4 suffered from what some called the death grip, causing users who held the phone in a certain way to lose phone calls. Apple denied that there was a problem before eventually saying that it did, in fact, affect a small number of customers.
The company eventually offered free cases, which improved the phone's reception.
Neither time has the problem affected sales in a major way. The iPhone 4 is the most popular smartphone in the world, and the 4S is on track to perform just as well, starting with a reported 4 million sales in its first three days on the market.
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(CNN) -- In its first week on sale, Walter Isaacson's biography of Apple co-founder Steve Jobs sold 379,000 copies in the U.S., making it by far the top-selling book in the country.
The book, titled simply "Steve Jobs," also achieved the biggest week of sales for any book in the U.S. for almost a year.
That's according to data from Nielsen's BookScan service, as reported by TheBookseller.com.
Published by Simon & Schuster on October 24, the book outsold the next bestselling book of the week, John Grisham's "The Litigators," by more than three to one. After only six days of sales, the Jobs biography is already the 18th-bestselling book of the year, according to BookScan's figures.
Simon & Schuster's decision to move up the book's publication by a month after Jobs' death October 5 appears to have paid off. Fueled by intense interest in the late tech visionary's life and career, the biography arrived on a wave of publicity, including appearances by Isaacson on CBS's "60 Minutes" and CNN's "Piers Morgan Tonight."
The 656-page book traces Jobs' 55 years of life, from his hippie youth and co-founding of Apple in his parents' Silicon Valley garage to his ouster from the company, triumphant return 11 years later and remarkable successes in the past decade with the iPod, iPhone and iPad.
The book has already produced plenty of headlines, including how Jobs regretted waiting too long after his cancer diagnosis to get surgery that might have saved him.
It retails for $35, although many sellers are pricing it closer to $20.
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(Mashable) -- Internet Explorer can no longer claim more than half of the web's traffic, as of October, ending more than a decade of the default Microsoft browser's reign.
Safari's hold on 62.17% of mobile traffic has reduced IE's overall share of web browsing, despite still claiming 52.63% of desktop traffic, according to Netmarketshare.com.
The Microsoft browser's diminishing share (49.6%) reflects its near absence from the realms of mobile and tablet, which now make up 6% of web traffic. However, chances are, you gave up on IE long enough ago that this milestone makes you more curious as to who actually still uses the browser.
As of October, Firefox is the second most popular web browser, accounting for 21.20% of traffic, followed by Google Chrome and Safari, which account for 16.60% and 8.72% respectively.
Chrome, which recently celebrated its third birthday, experienced the most expansion in October, increasing its share of the desktop market 1.42%.
Safari, the default browser in Apple's iPhone and iPad, continues to increase its dominance over the mobile web, gaining 6.58% of the market. Safari's share is increasing faster than the iPhone's, probably due to how much mobile traffic is now driven by iPads.
As IE loses its edge on the competition, we're curious to know which browser our readers prefer. Tell us in the comments below.
NEW YORK (CNNMoney) -- Groupon is poised to start trading publicly, but the road to an initial public offering for the popular daily deals site has been rocky -- and one that skeptics say is reminiscent of the dot-com bubble.
Groupon is slated to price its IPO late Thursday and begin trading on Friday morning, according to several news reports. It will trade on Nasdaq under the ticker symbol GRPN.
Demand for the stock is expected to be strong, but Groupon has been tarnished by questions surrounding unorthodox accounting measures, revisions of sales figures and scaled-back expectations of how much money Groupon will raise.
"It's a flashback to the late '90s. We've seen this game before and we know how it's going to end," said Tony Catanach, accounting professor at Villanova University.
Groupon's IPO has been controversial since it first filed the paperwork in early June. The company drew a barrage of criticism for its reliance on a nonstandard metric that stripped out Groupon's steep costs for marketing and acquiring new subscribers.
Under pressure from regulators, Groupon re-filed in August to instead use only standard accounting procedures. As a result, the operating profits that Groupon cited in its first filing became operating losses.
Then, in late September, Groupon revised its reported revenue to "correct for an error" -- namely, including in its revenue the cash it has to hand back to merchants for their share of the coupons Groupon sells. That effectively whacked Groupon's sales in half, to $688 million for the first half of 2011 from the $1.5 billion it claimed previously.
"All of these amendments and changes are going to make intelligent investors a little skittish," Catanach said.
Late last month, Groupon dialed back how much it hopes to raise in its IPO by 28% to $540 million. The company is putting 30 million shares up for sale, hoping they'll receive between $16 and $18 apiece. It had originally filed to raise $750 million.
Several other online companies have gone public this year -- and while they've generally done well on their first trading days, longer term performance is mixed.
Professional networking site LinkedIn's (LNKD) shares more than doubled in its May IPO, even though the company turned only slight profits in 2010 and 2006, and has otherwise has been in the red every year since its 2003 inception.
The stock is still trading well above its IPO price of $45, but it is below its first day closing price of $94.25.
In August, LinkedIn announced it turned a profit on its first quarter as a public company. Analysts were expecting a loss. LinkedIn will report its latest earnings on Thursday after the bell, and analysts are once again expecting a loss.
Other tech IPOs did well on their first day but then quickly fizzled. Internet radio service Pandora (P) surged more than 60%within the first few minutes of trading, even though the unprofitable company had warned investors that it expected to continue losing money "through at least fiscal 2012." But shares are now trading below the offering price of $16..
And shares of Demand Media (DMD), an online content creator that faced its own accounting smackdown, closed 33% higher on its first day. But shares are now trading below $8, compared with the offering price of $17.
The performance of Groupon's IPO will give an indication of how willing investors are to buy risky companies. Next up is Zynga. The social gaming company filed in June and is expected to start trading later this month.
Catanach said investors need to be wary of any of Groupon, Zynga or any other new offerings from Internet companies if their stocks surge on the first day.
"In the 90s we saw these [accounting] concerns put to the side," he said. "There were countless people saying this doesn't make sense, but investors still bought. And look what happened."
