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Thứ Sáu, 1 tháng 4, 2011

DOJ's Microsoft prosecutor: Google is a monopoly


By David Goldman

NEW YORK (CNNMoney) -- Microsoft has a surprising ally in its argument that Google is an abusive monopolist: Samuel Miller, the prosecutor who led the federal government's first antitrust case against Microsoft more than a decade ago.

"Having prosecuted the Microsoft case, its seems to me that Google, as a monopoly, is engaging in the same tactics to keep its dominant position as Microsoft was engaging in," Miller says. "Those are the same tactics that got Microsoft in trouble."

Miller served as the lead counsel in the inaugural United States v. Microsoft case, which the Department of Justice brought in the early '90s. It was the first in a series of landmark legal skirmishes that finally ended in 2001 with a consent decree constraining Microsoft's business practices.

In that case and in a similar trial in the European Union, Microsoft was found to have violated antitrust laws.

In a juicy, ironic twist of fate, Microsoft (MSFT, Fortune 500) now finds itself on the opposite side of the battle. It claims that rival Google (GOOG, Fortune 500) is unfairly using its position as a monopoly in the search market to impede the software giant's ability to compete. Microsoft filed a formal complaint with the European Commission on Thursday.

In a blog post enumerating the company's grievances, Microsoft chief counsel Brad Smith cited several examples of what his company claims are Google's unfair business practices.

Miller believes all of Microsoft's arguments are "valid and worthy of serious consideration."

Other antitrust attorneys, professors and experts had differing views.

Abusing ownership of YouTube: Most agreed that of all Microsoft's arguments against Google, the most damning would be the claim that Google uses its ownership of YouTube to disadvantage competitors' search results.

Microsoft says that Google has put in place technical measures that restrict Microsoft's Bing search engine, as well as other search rivals, from "properly accessing" YouTube for their search results. It claims Google uses that otherwise restricted data to index YouTube videos in its own search results.

As a result, Google's search results for YouTube videos are better than its competitors', Microsoft says.

That's a no-no, experts say.

"The most egregious claim is that Google has access to interconnectivity with YouTube and manipulates that vertically integrated property to its own advantage," said Michael Hausfeld, founder of antitrust firm Hausfeld LLP and former lead counsel in the United States' antitrust case against Intel (INTC, Fortune 500). "Microsoft, as a competitor, requires equal access."

In response, Google didn't confirm or deny Microsoft's claim. But the company notes that the results of a YouTube video search on Bing look, to a layman, much the same as Google's search results. But experts struck that down as a non-legal argument.

"What Microsoft is saying is Google is putting in place technical roadblocks to YouTube," Miller said. "If Google didn't have a dominant position, it wouldn't be an issue."

Hoarding AdWords data: Another of Microsoft's claims is that Google is breaking antitrust rules because its ad platform data lacks interoperability with Microsoft's.

That charge drew a much more skeptical response from experts.

Both companies compete in the online advertising market, and Microsoft says that Google prevents advertisers from easily porting their ad campaign data to competing platforms, such as Microsoft's adCenter.

It's not a simple process, but it's hardly an impossible one. Microsoft even explains on its own website how data from Google's AdWords can be exported from Google and imported to adCenter.

"Microsoft's claim is belied by a number of third party platforms that support multiple ad platforms," Andrew Frank, an analyst at Gartner, pointed out.

Frank also noted that Microsoft's argument that "this data belongs to the advertisers" is dubious, since advertisers enter into standard legal agreements signing that data over to Google.

From a legal standpoint, one expert said this is Microsoft's least convincing argument.

"If Microsoft is complaining that the information received from Google doesn't work as well with Microsoft's systems as with Google's, that should be Microsoft's responsibility to improve its own product," Hausfeld said.

But in this case, Microsoft may have a point, Miller thinks: The European Commission, which interprets "exclusionary acts" much more loosely than the United States, ruled in Microsoft's antitrust case that Microsoft had to add interoperability to its software to enhance competition.

Exclusivity: Microsoft claims that Google undermines its competition by entering into exclusive agreements with websites to power the search boxes on their sites. The company has locked up so much real estate on European's leading websites that rivals can't get a foot in the door, it says.

That argument seems suspicious on the surface, since Microsoft engages in the same behavior. For example, Microsoft has a high-profile search exclusivity agreement with Facebook.

Hausfeld thinks that the European Commission might simply encourage both companies to end their exclusivity agreements, without ruling one way or the other.

But Miller disagreed. He sees a clear difference between Google's exclusivity deals and Microsoft's: Google's are coming from a firm that already has a 90% market share in Europe.

"Google is creating a web of contractual arrangements -- carrots and sticks -- that make it hard for Google's customers to deal with rivals like Microsoft Bing," he said. To top of page

Scientists fight flames with electric wand


A flame is deflected by an electric field generated by a wire electrode during the study at Harvard University.
A flame is deflected by an electric field generated by a wire electrode during the study at Harvard University.

(CNN) -- Could firefighters one day use an electric wand to zap flames away?

In a new study, Harvard University scientists say they used an electric field to extinguish an open flame more than 1 foot tall -- a development they say could yield fire-suppression alternatives to water and chemical retardants.

The scientists, part of a group headed by chemistry professor George M. Whitesides, connected a 600-watt amplifier to a metal wire that was fixed in place and pointed at the base of a methane flame.

When the amplifier was turned on, the wand-like wire, serving as an electrode, generated an oscillating electric field that essentially pushed the flame off its fuel source. This extinguished it, said chemist and lead author Ludovico Cademartiri, a postdoctoral fellow who presented the findings in California on Sunday at a meeting of the American Chemical Society.

The researchers say scientists have known for 200 years that electricity can exert force on charges and affect flames' shape.

"What we discovered is that if one uses an oscillating electric field ... there are a number of mechanisms that come into play that have much stronger effects on the flames," Cademartiri said in a telephone interview Wednesday.

Cademartiri said the phenomenon is complex, but he offered a short explanation: The electric field exerts force on charged particles in the flame, causing those particles to move quickly. Those particles hit stationary particles in the gas, getting them to move.

"With the motion of the gas, what happens, this motion is strong enough to dislodge the flame from the fuel source -- in our case, from the stream of methane we were using," Cademartiri said.

Wood might be more complicated, given that hot embers might reignite the flame. But while systematic studies haven't been done with wood fires -- in part because they are harder to control for -- the team did extinguish a wood fire with an electric field, Cademartiri said.

In an ACS news release, Cademartiri speculated that devices based on the phenomenon could be embedded in buildings like water sprinklers, ready to zap fires with electric fields.

Or, firefighters might carry a device in a backpack (Cademartiri believes a 10th of the wattage used in the experiment could have a similar effect) and distribute the electric field with a handheld wand, perhaps creating viable escape paths if nothing else. Asked whether carrying this electric power into a fire would be problematic, he said much depends on how a device is engineered, but electric fields could be generated safely.

Such uses are just speculation, and the team has just started looking at how electric fields' effects scale to the size of flames. (They'll probably be more useful in fighting flames in enclosed spaces, he said.) But people in the fire suppression industry and academia already have expressed interest in the study, Cademartiri said.

And there might be applications beyond fire suppression. Perhaps electric fields could be used to make combustion, which is how much of the world's energy is produced, more efficient, he said.

"We're at the initial stages of discovery, and we're still working through the science and trying to understand what it us going on," he said.

Google mimics Facebook with new +1 button

By David Goldman, staff


NEW YORK (CNNMoney) -- Facebook has the "Like" button. Now Google has the "+1" button.

In Google's (GOOG, Fortune 500) latest attempt to become relevant in the social networking space, the search giant on Wednesday unveiled a new tool that allows people to share helpful search links with their friends.

The +1 button will soon appear next to links on Google's search results page. By clicking the button, users will be able to recommend links to their list of Gmail chat buddies and those in their Gmail "My Contacts" group. The button will work both with search links and advertisements on the results page.

In a blog post introducing the feature, Google declared that the +1 button is "digital shorthand for 'this is pretty cool.'" It's meant to help guide friends through search results, allowing them to see what people they know think is most useful. It adds a human element to Google's automated search algorithm.

As an example, Google said that if you're looking for a new pasta recipe, search results could be populated with +1's from your "culinary genius" friend. You could also, for instance, see how many people recommend your local coffee shop.

For now, Google is limiting +1 to its search results, but in the coming weeks, the company said it will start introducing the buttons on other Google products.

Google also plans to offer the buttons up to third-party websites, as Facebook did with its Like button. It currently has such a button for Google Buzz, and some analysts speculate that +1 will eventually replace the Buzz button.

Google has struggled to develop its social business. Its first attempt at a social network, Orkut, has not caught on in most places in the world (though it remains popular in Brazil). Its second attempt, Buzz, encountered a Buzz-killing privacy debacle at launch.

In an ironic twist, Google also on Wednesday announced a settlement deal with the Federal Trade Commission over charges stemming from its Buzz misfire. The FTC said that Google "used deceptive tactics and violated its own privacy promises" when it launched Buzz. The company has agreed to implement a privacy program and undergo independent privacy audits for the next 20 years.

The +1 launch appears to be part of what outgoing CEO Eric Schmidt described as "layers" of social across the Web rather than yet another attempt at a Facebook-like social network solution. Schmidt has repeatedly maintained that Google does not compete with Facebook, saying Microsoft (MSFT, Fortune 500) is the company's biggest rival.

Still, Facebook is dashing past Google in many Internet milestones. Web users now spend more time on Facebook than Google. And most recently, according to Hitwise, Facebook passed Google as the most-visited website on the Internet. (See correction below.)

For now, however, Google says it is focused on social as a way to power search. It's experimenting with the idea that those you know will be even better search guides than its famed algorithms.

Microsoft accuses Google of antitrust violations

By David Goldman, staff writer


NEW YORK (CNNMoney) -- Microsoft plans to file a formal complaint with the European Commission Thursday, accusing Google of abusing its position as the region's dominant search engine.

The software giant -- once subject to its own landmark antitrust investigation in the United States and Europe -- claimed in a blog post that Google is preventing rivals from creating a competitive alternative to its search technology. Microsoft operates the two-year-old Bing search engine, which, though a partnership with Yahoo (YHOO, Fortune 500), is the second-largest search website in the United States and Europe.

Microsoft (MSFT, Fortune 500) cited several examples of what it said was Google's abuse of its dominant position.

For instance, the company claims that Google is impeding fair competition by restricting rival search engines from "properly accessing" the Google-owned YouTube for their search results. Google supposedly won't release YouTube's so-called "metadata," which includes video categories, favorites and ratings.

The company also said that Google (GOOG, Fortune 500) released superior YouTube applications for its own Android platform and Apple's iPhone, but designed a limited YouTube app for Microsoft's Windows Phone platform. Microsoft said it wants to release its own high-quality YouTube app, but it requires access to YouTube's metadata to do that.

"[Google] understands as well as anyone that search engines depend upon the openness of the Web in order to function properly, and it's quick to complain when others undermine this," the company said in its blog. "Unfortunately, Google has engaged in a broadening pattern of walling off access to content and data that competitors need to provide search results to consumers and to attract advertisers."

Microsoft's claims extend beyond search. Both companies compete in the online advertising market, and Microsoft said that Google prevents advertisers from easily porting their ad campaign data to competing platforms, including Microsoft's adCenter.

Many companies buy search ads from Google first, since it has the largest share. But if that data isn't interoperable with competitors' platforms, Microsoft claims many advertisers simply won't bother advertising with anyone other than Google.

Microsoft also cited Google's dominant position in websites' search boxes. It complained that Google enters into exclusivity agreements with Web properties that prevent Microsoft from distributing its online products like Hotmail, cloud storage and Windows Live to those sites.

Google's attempt to gain access to a large volume of "orphaned" books, which a U.S. federal judge smacked down last week, also came up in the complaint. And Microsoft joined in a chorus of companies that want more transparency in how Google ranks its advertisements.

The complaint will be added to an ongoing investigation into Google's business practices by the European Commission. Microsoft's voice is by far the largest among those opposed to Google's position -- though a Google spokesman noted that Microsoft's complaint comes as no surprise, since Ciao, a Bing subsidiary, was one of the original complainants.

"For our part, we continue to discuss the case with the European Commission and we're happy to explain to anyone how our business works," a Google spokesman said.

Google controls 65% of the search market in the United States but 90% of the market in Europe, which is why Microsoft said it filed the complaint there.

Of course, there's a "man bites dog" aspect to Thursday's filing, which Microsoft acknowledged.

"There of course will be some who will point out the irony in today's filing," the company said. "Having spent more than a decade wearing the shoe on the other foot with the European Commission, the filing of a formal antitrust complaint is not something we take lightly. More so than most, we recognize the importance of ensuring that competition laws remain balanced and that technology innovation moves forward." To top of page

Everything you need to know about Google's +1


Google is adding a "+1" button to make search results more germane.
Google is adding a "+1" button to make search results more germane.

(Mashable) -- Google's announcement that it's adding a "+1" button to incorporate user recommendations into its search results raised a lot of questions not addressed in the company's official announcement.

The +1 button, Google's answer to Facebook's Like button, will appear soon beside links in Google search results. By clicking the button, users will be able to recommend links to their list of Gmail contacts.

We spoke with Google rep Jim Prosser about +1. Here are some of our questions answered. What other questions do you have about the new product?

Why is Google doing this?

Aside from the fact that it represents another way to compete with Facebook, Google's official line is that it will make search results more germane. Says Prosser: "People consult their friends and other contacts on decisions. It's very easy and lightweight way to make search results more relevant."

Will the number of +1s affect search rankings?

Prosser says no, but adds that it's something Google is "very interested" in incorporating in some form at some point.

Who are these contacts we're seeing next to the +1s?

They are from Google Contacts, which come from various Google products, most notably Gmail, Buzz and Reader.

Will we see Facebook friends giving +1s at some point?

Not likely. Prosser draws a distinction between the "open web" and Facebook's closed system. Google is up for incorporating open social media apps, but not Facebook. And Facebook isn't likely to be interested in bolstering +1, a competitor to its "Like" button.

What about Twitter?

That's a different story. Google already incorporates Twitter data into its searches, though Prosser says there are no immediate plans for integrating Twitter results with +1.

What about using data from other social networks?

Prosser says Google is interested in using more data from Flickr and Quora, which Google considers "open web" apps. Initially, though, you won't see your Flickr or Quora friends' +1 recommendations.

When will we start seeing the +1s?

Not for a few months, at least not en masse. Those who are interested in experimenting with +1 right away can go to Google.com/experimental. Otherwise, Prosser says only a "very small percentage" of searches and sites will have the +1 button within the next few weeks.

Will +1 be incorporated into banner ads?

Not right away, though Google is interested in that possibility.

Can marketers game the system by running "check +1 to enter" promotions?

It seems that Google frowns on this sort of thing, but it's unclear whether the company expressly forbids it. Meanwhile, to maintain the integrity of the results, Prosser recommends that marketers don't tweak their copy to ensure more +1s.

Google snubs city that named itself Google

John D. Sutter
A CNN photo illustration welcomes travelers to Topeka, which changed its name to try to attract a Google project.
A CNN photo illustration welcomes travelers to Topeka, which changed its name to try to attract a Google project.

(CNN) -- What more could a city do?

In an effort to woo a Google high-speed internet project, the Kansas capital of Topeka last year changed its name to Google, Kansas, for a month.

Like, actually changed it. By a vote of the City Council.

Apparently that wasn't enough. The search giant on Wednesday announced it had chosen Topeka's blandly named neighbor -- Kansas City, Kansas -- as the winner of its contest. That city, just 60 miles to the east of Topeka, soon will get some of the fastest internet connections in the country.

Topeka's mayor could be mad about all of this.

He could be embarrassed that his city -- home of soybean fields, animal research, and, let's not forget, Kansas' capitol dome -- changed its name to that of a giant corporation to court its favor, only to be rejected.

Maybe he feels like he'll lose business to Kansas City, which, by 2012, is expected to have Google-installed internet connections that are 100 times faster than the national average.

Bill Bunten is the mayor of Topeka, Kansas.
Bill Bunten is the mayor of Topeka, Kansas.

Or maybe not. As it turns out, he's really not that upset.

"I've often wondered what difference does it make if it takes you 10 seconds or one second to access information," Topeka's colorful mayor, Bill Bunten, said by phone on Wednesday. "My life goes a little slower than that."

Asked whether he planned to go to Kansas City -- which, by his estimation, is only a 50-minute drive away "if you break a couple of laws" -- to try out the new high-speed internet connection, Bunten said "I doubt it."

"I might go over there and see if I can find a store that sells Googles," he said, joking that the online company doesn't do retail.

Bunten is a self-described technophobe who says he uses the internet to read his e-mail -- and that's about it. He still prefers the telephone.

"I'm not completely computer illiterate, but close," he said. "My son works at Washburn University and he's really good and my wife is on the computer all the time, but I'm so old that I still like to talk on the telephone, believe it or not."

He never assumed Topeka's name-changing stunt would win the project. And plenty of other mayors flailed unsuccessfully for Google's attention, too. A mayor in Florida swam with sharks. One in Minnesota jumped in a frigid lake.

"I'm a practical man. I thought we would just love to have been chosen, but I don't think 'disappointed' is the word. We're happy that it's coming to Kansas and we're close enough to Kansas City that, if they expand, why, the possibility that we could be involved in that would probably be enhanced," he said.

A Google spokesman thanked Topeka for its interest.

"These communities sent a clear message: people are hungry for better and faster Internet access," Dan Martin wrote in an e-mail to CNN.

"This was a tough decision and we want everyone to know we carefully considered every application. We'll be looking closely at ways to bring ultra high-speeds to other cities across the country."

Bunten said he doesn't have any regrets about renaming the city as an attempt to get Google's attention. He had a little fun with it.

The move was also good PR for the city, he said. On April Fools' Day 2010, Google joked that it had changed its name to Topeka as a sort of hat tip.

"We usually have about 4,000 hits per week on our websites; we had over 200,000 on that day," Bunten said.

"We got a lot of attention," he added. "Not that we need it. We're a great city. We're the capital of Kansas!"

Android is the Windows of mobile platforms


Gahran: Android offers hardware, software and price choices, much like Windows does in computer world.
Gahran: Android offers hardware, software and price choices, much like Windows does in computer world.

(CNN) -- By the end of 2011, Android will be the most popular smartphone platform worldwide. At least that's what the International Data Corporation predicts in its latest worldwide quarterly mobile report.

Even though mobile technology forecasts are dicey business, Android is, by all measures, gaining ground fast in the United States and abroad.

Android already has taken a slight lead in the U.S. smartphone market, according to recent Nielsen data.

This makes me wonder: Is Android filling the same role in the mobile world that Windows does in the computer world?

There are similarities. Like Windows, the Android operating system, or OS, is available for use on multiple devices by multiple manufacturers. This means that Android users have broad choices in device form factors, capabilities, quality, manufacturers and wireless carriers.

Except for the carrier part, this mirrors the PC world. You can buy a Windows computer from almost any manufacturer except Apple, and there's an immense selection of devices, features and prices.

The two next-most-popular smartphone platforms in the United States -- Apple's iOS and RIM's BlackBerry OS -- offer users a far smaller range of choices, from just two manufacturers.

Consumers can purchase Android phones that range from about $50 to $500 or more; choose from almost any wireless carrier; and choose from a wide array of contract, no-contract, and prepaid plans.

The BlackBerry is very competitive in terms of price, carriers, and plans -- but not in terms of manufacturers and features. And, while you can buy an iPhone 3GS for as little as $50 from some retailers, the choice of carriers and plans is starkly limited when compared to Android or BlackBerry.

I've heard some people complain that too much diversity in mobile device types and operating system versions is bad for consumers, because it leaves too much room for poor quality control and for lagging software updates. But, in my experience, the Android users -- and Windows computer users, for that matter -- who care most about device speed, quality, and capabilities don't seem to have any trouble finding devices that meet their needs.

Meanwhile, the people who only need or who can only afford a basic device also have a broad range of choices.

All in all, I think the choices provided by Android are good for consumers. I don't begrudge Apple its walled garden of mobile device and carrier choices -- there is much to be said for their design sensibility and quality-control, and you'd have to pry my MacBook Pro from my cold dead fingers.

But, in general, it's best if all consumers are able to choose devices that suit their needs, preferences, and budgets. Putting lots of inexpensive and mid-range consumer options on the retail market is a key way to bridge the digital divide, especially when it comes to mobile technology.

Android's market approach seems more egalitarian, Apple's more elitist. That's fine. There's room for both approaches. And judging by the sales numbers and forecasts, there is ample consumer demand for both approaches.

That is, unless Google starts coming under more regulatory scrutiny.

Greg Stirling noted in Search Engine Land:

"If IDC's handset sales projections come true, Google will continue to enjoy near-total dominance of browser-based mobile search ad revenue -- which will run into the billions by 2015. (Google also enjoys search dominance on the iPhone as well.) Its ownership of the AdMob ad network may also give it a potentially dominant position in global display advertising on Android devices. ... At this point, Android's success has wildly exceeded Google's most optimistic scenarios. In fact, it's so successful that Android is likely to become a target of regulatory and antitrust scrutiny at some point in the next couple of years."

IDC also predicted that by the end of 2011, Windows Phone 7 will be the No. 2 smartphone platform in the world. That situation would have been unthinkable a year ago -- but Nokia's recent decision to shift its smartphones from the Symbian platform to Windows Phone 7 created an instant, and huge, mobile market for Microsoft, which previously lagged significantly.

This outcome is far from definite, however.

ZDNet notes: "Microsoft and Nokia could break up if things don't work out, Apple may come up with some major change in iOS that gains them some market share, or HP's webOS could even break the 5% market share level."